Privacy Policy

Your Trust Means Everything To Us

Fliptop is committed to good privacy practices. We are transparent in our practices about how we gather data and what we do, and do not do, with it.

Our Privacy Policy explains:

  • What information we collect and why we collect it
  • How we use this information
  • The choices we offer, including how to access, update and remove information

  • We have kept this simple for your understanding, but if you're not familiar with terms like cookies, IP addresses, Web Beacon and API, then please feel free to contact us. Your privacy matters to Fliptop so whether you are new to Fliptop or a long-time user, please take the time to get to know our practices.

    Effective as of October 7, 2014

    Fliptop, Inc. ("Fliptop") provides this Privacy Policy to inform our users of our policies and procedures regarding the collection, use and disclosure of personal information we receive when they visit and use the www.fliptop.com site and any websites owned or operated by Fliptop (collectively, the "Sites"), and when they use any of Fliptop's services or applications (collectively, the "Services"). This Privacy Policy applies only to information that you provide to us when you use the Sites or Services.

    The use of information provided by commercial users of our Services ("Clients") in connection with our Services shall be limited to the purpose of providing the Services for which the Client has engaged Fliptop, subject to this Privacy Policy and the written Services agreement between Fliptop and Client.

    This Privacy Policy may be updated from time to time to reflect changes to our information practices. If we make any material changes we will notify you or our Client by email (sent to the e-mail address specified in your account) or by means of posting an updated version of this Privacy Policy on this Site. We encourage you to periodically review this page for the latest information on our privacy practices.

    Information Collection: Personally & Publicly Identifiable Information

    In the course of using the Site and Services, we ask you to provide us with certain personally identifiable information that can be used to contact or identify you and administer your account ("Personally Identifiable Information"). Personally Identifiable Information may include, but is not limited to, your name, phone number, credit card or other billing information, email address and postal addresses.

    Fliptop collects information that is publically accessible (e.g. information that is available to search engines)("Publicly Identifiable Information"). Publicly Identifiable Information (e.g. a social network profile that is not set to 'private' or information on a social network page that can be seen to users who are not logged in), is searched and sometimes indexed by Fliptop, just like major Internet search engines. Fliptop recommends that if you do not want to be searched or indexed by search engines or services like Fliptop, that you set the appropriate privacy controls within social networks and 3rd party applications like Facebook, Twitter and LinkedIn. You can learn how to do this by visiting these sites directly.



    Fliptop's SpendScore Application

    Fliptop's SpendScore Application allows Clients to dynamically populate their leads with predictive scores. To enable this application, Client's will provide us with the contact information for their specified contacts, leads, opportunities and accounts, and Fliptop will use this information to determine historical sales and marketing information. Clients may also provide us with additional data relating to themselves and their interaction with their customers, including application usage, support, and financial system data. Clients may provide us with this data directly from their systems, or from a third party system used by Client, such as salesforce. We will then collect external data for the information obtained in order to use machine learning algorithms to build predictive models, scoring existing accounts and leads and providing information on new leads.



    Log Data

    As you use the Site and Services, our servers automatically record information that the browser sends whenever it points to a website or online service. Log data may include, but is not limited to, your computer's Internet Protocol ("IP") address, browser type, the web page you were visiting before you came to one of the Sites and information you search for on the Sites and Services.



    Cookies

    Like many websites, we use "cookies" to collect information, such as login information, and to enable certain features of the Services. A cookie is a small data file that is stored on a user’s computer for record-keeping purposes. You can instruct your browser, by changing its options, to stop accepting cookies or to prompt you before accepting a cookie from the websites you visit. If you do not accept cookies, however, you may not be able to use all portions of the Sites or all functionality of the Services. Our cookies may be tied to Personally Identifiable Information.

    The use of cookies by our partners is not covered by our Privacy Policy. We do not have access to or control over these cookies. Our partners may use cookies to make it easier for you to navigate our Site, serve content, and provide us with usage metrics.



    Children

    Because the nature of our business does not appeal to children under the age of 13, Fliptop does not knowingly acquire or receive Personally Identifiable Information from children under 13.



    How We Use Personally Identifiable Information

    Personally Identifiable and Publicly Identifiable Information is used for the following purposes: (i) to provide, customize, administer and improve the Site, Services, features and content, (ii) to to better understand your needs and interests, ((iii) to fulfill requests you may make, (iv) to personalize your experience, (v) to provide Service announcements, and (vi) to provide you with further information and offers from us or third parties. If you decide at any time that you no longer wish to receive such communications, please follow the unsubscribe instructions provided in any of the communications, or contact us at privacy [at] fliptop [dot] com to remove your information from our database. Please note that removal may limit our ability to supply you the Site or Services.



    Tracking

    We may employ and/or our third party tracking utility company may employ software technology called clear gifs (a.k.a. Web Beacons/Web Bugs), that help us better manage content on our Service and Site by informing us what content is effective. These gifs (or other tracking technology) may be included in or associated with e-mails or other communications that you receive from us (or our partners) in order to help us track your response and interests and to deliver you relevant content and services. We may tie information gathered by clear gifs or other tracking technology to personally identifiable information.



    Behavioral Targeting / Re-Targeting

    We may partner with third party to display specific content or advertising on our Site and Services and in communications to you, or to manage our advertising on other sites. Our ad network partner uses cookies and Web beacons to collect non-personally identifiable information about your activities on this and other Web sites to provide you targeted advertising based upon your interests. If you wish to not have this information used for the purpose of serving you targeted ads, you may opt-out by clicking Here. Please note this does not opt you out of being served advertising. You will continue to receive generic ads.



    Testimonials

    We display personal testimonials of satisfied customers on our site in addition to other endorsements. With your consent we may post your testimonial along with your name. If you wish to update or delete your testimonial, you can contact us at privacy [at] Fliptop [dot] com. If you provide us with comments or feedback we may collect your name and e-mail address, as well as any other content included in the e-mail to send you a reply and improve our Service.



    Social Media Widgets

    Our Web site may include social media features, such as the Facebook "like" button and widgets, such as the "share this" button that run on our site. These features may collect your Personally Identifiable Information and track your use of the Site. These Social media features are either hosted by a third party or hosted directly on our Site. Your interactions with these features are governed by the privacy policy of the company providing it.



    Information Sharing and Disclosure

    We do not share or sell the Personal Identifiable Information that you provide us with other organizations without your express consent, including under the following circumstances:

    Service Providers. We may employ third party companies and individuals to administer and provide the Site and Services on our behalf (including, without limitation, bill and credit card payment processing, maintenance, administration, support, hosting and database management services). These third parties may have access to your Personally Identifiable Information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose. Transfers to subsequent third parties are covered by the provisions in this Policy regarding notice and choice and the service agreements with our Clients.

    Blogs and Forums. Our Site and Services offers publicly accessible blogs or community forums. You should be aware that any information you provide in these areas may be read, collected, and used by others who access them. You can request the removal of your personal data from our blog or community forum, by contacting us at Privacy [at] Fliptop.com. In some cases, we may not be able to remove your personal data, in which case we will let you know if we are unable to do so and why.

    Compliance with Laws and Law Enforcement. Fliptop cooperates with government and law enforcement officials and private parties to enforce and comply with the law. We will use, and disclose any information about you to government or law enforcement officials or private parties as we, in our sole discretion, believe necessary or appropriate to respond to claims and legal process (including but not limited to subpoenas), to protect the property and rights of Fliptop or a third party, to enfore our terms of service, Client agreements and this Privacy Policy, to protect the safety of the public or any person, or to prevent or stop any activity we may consider to be, or to pose a risk of being, illegal, unethical, inappropriate or legally actionable.

    Business Transfers, Affiliates and Joint Ventures. Fliptop may sell, transfer or otherwise share some or all of its assets, including your Personally Identifiable Information and Publicly Identifiable Information in connection with a merger, acquisition, reorganization or sale of assets or in the event of bankruptcy. We may share your personal information with our parent company, subsidiaries, joint ventures, or other companies under a common control that we may have now or in the future, in which case we will require them to honor this Privacy Policy.



    Changing or Deleting Your Information

    All Fliptop users may review, update, correct or delete the Personally Identifiable Information in their registration profile by logging into their account and changing the "user preferences" associated with their account. Removing your information may limit our ability to provide the Services to you. If you completely delete all such information, your account may be deactivated. All access requests will be responded to within 30 days. You may also contact us at privacy [at] fliptop [dot] com if you have additional questions or concerns.



    Access to Data Controlled by our Clients and Data Providers

    Fliptop has no direct relationship with the individuals whose personal data it processes within our Services. An individual who seeks access, or who seeks to correct, amend, or delete inaccurate data should direct his query to the Fliptop's Client or data provider (the data controller). If the Client or data provider requests Fliptop to remove the data, we will respond to their request within 30 days. You may also contact us at privacy [at] fliptop [dot] com if you have additional questions or concerns.



    Data Retention

    We may retain an archived copy of your records as required by law or for legitimate business purposes. Fliptop will retain personal data we process on behalf of our Clients for as long as needed to provide services to our Client, subject to this Privacy Policy and the written Service agreement between Fliptop and Client. Fliptop will retain and use this personally identifiable information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.



    Security

    The security of your personal information is important to us. We follow generally accepted industry standards to protect the personally identifiable information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, we cannot guarantee its absolute security.



    International Transfer

    Your information may be transferred to - and maintained on - computers located outside of your state, province, country or other governmental jurisdiction where the privacy laws may not be as protective as those in your jurisdiction. If you are located outside the United States and choose to provide information to Fliptop, please be advised that we transfer Personally Identifiable Information to the United States and process it there. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer except in the case of data transfers from the EEA, which our covered under the US-EU Safe Harbor Frameworks.



    Links to Other Sites

    The Site and Services contain links to other websites. The fact that we link to a website is not an endorsement, authorization or representation that we are affiliated with that third party. We do not exercise control over third party websites. Other websites and services follow different rules regarding the use or disclosure of the personally identifiable information you submit to them. We encourage you to read the privacy policies or statements of the other websites you visit.

    In compliance with the US-EU Safe Harbor Principles, Fliptop commits to resolve complaints about your privacy and our collection or use of your personal information. European Union citizens with inquiries or complaints regarding this privacy policy should first contact Fliptop at:

    Privacy Officer
    Fliptop Inc
    594 Howard, Suite 400
    San Francisco, CA 94105

    Fliptop has further committed to refer unresolved privacy complaints under the US-EU Safe Harbor Principles to an independent dispute resolution mechanism, the BBB EU SAFE HARBOR, operated by the Council of Better Business Bureaus. If you do not receive timely acknowledgment of your complaint, or if your complaint is not satisfactorily addressed by Fliptop, please visit the BBB EU SAFE HARBOR web site at www.bbb.org/us/safe-harbor-complaints for more information and to file a complaint.

    We self-certify compliance with
    Fliptop complies with the U.S. - E.U. Safe Harbor Framework as set forth by the U.S. Department of Commerce regarding the collection, use and retention of personal data from the European Union member countries. Fliptop has certified that it adheres to the Safe Harbor Privacy Principles of notice, choice, onward transfer, security, data integrity, access, and enforcement. To learn more about the Safe Harbor program, and to view Fliptop's certification, please visit http://www.export.gov/safeharbor/.

    Privacy Questions

    If you have questions or complaints regarding our Privacy Policy or practices, please contact us.