Your Trust Means Everything To Us
Fliptop is committed to good privacy practices. We are transparent in our practices about how we gather data and what we do, and do not do, with it.
We have kept this simple for your understanding, but if you're not familiar with terms like cookies, IP addresses, Web Beacon and API, then please feel free to contact us. Your privacy matters to Fliptop so whether you are new to Fliptop or a long-time user, please take the time to get to know our practices.
Effective as of October 7, 2014
Information Collection: Personally & Publicly Identifiable Information
In the course of using the Site and Services, we ask you to provide us with certain personally identifiable information that can be used to contact or identify you and administer your account ("Personally Identifiable Information"). Personally Identifiable Information may include, but is not limited to, your name, phone number, credit card or other billing information, email address and postal addresses.
Fliptop collects information that is publically accessible (e.g. information that is available to search engines)("Publicly Identifiable Information"). Publicly Identifiable Information (e.g. a social network profile that is not set to 'private' or information on a social network page that can be seen to users who are not logged in), is searched and sometimes indexed by Fliptop, just like major Internet search engines. Fliptop recommends that if you do not want to be searched or indexed by search engines or services like Fliptop, that you set the appropriate privacy controls within social networks and 3rd party applications like Facebook, Twitter and LinkedIn. You can learn how to do this by visiting these sites directly.
Fliptop's SpendScore Application
Fliptop's SpendScore Application allows Clients to dynamically populate their leads with predictive scores. To enable this application, Client's will provide us with the contact information for their specified contacts, leads, opportunities and accounts, and Fliptop will use this information to determine historical sales and marketing information. Clients may also provide us with additional data relating to themselves and their interaction with their customers, including application usage, support, and financial system data. Clients may provide us with this data directly from their systems, or from a third party system used by Client, such as salesforce. We will then collect external data for the information obtained in order to use machine learning algorithms to build predictive models, scoring existing accounts and leads and providing information on new leads.
As you use the Site and Services, our servers automatically record information that the browser sends whenever it points to a website or online service. Log data may include, but is not limited to, your computer's Internet Protocol ("IP") address, browser type, the web page you were visiting before you came to one of the Sites and information you search for on the Sites and Services.
Like many websites, we use "cookies" to collect information, such as login information, and to enable certain features of the Services. A cookie is a small data file that is stored on a user’s computer for record-keeping purposes. You can instruct your browser, by changing its options, to stop accepting cookies or to prompt you before accepting a cookie from the websites you visit. If you do not accept cookies, however, you may not be able to use all portions of the Sites or all functionality of the Services. Our cookies may be tied to Personally Identifiable Information.
Because the nature of our business does not appeal to children under the age of 13, Fliptop does not knowingly acquire or receive Personally Identifiable Information from children under 13.
How We Use Personally Identifiable Information
Personally Identifiable and Publicly Identifiable Information is used for the following purposes: (i) to provide, customize, administer and improve the Site, Services, features and content, (ii) to to better understand your needs and interests, ((iii) to fulfill requests you may make, (iv) to personalize your experience, (v) to provide Service announcements, and (vi) to provide you with further information and offers from us or third parties. If you decide at any time that you no longer wish to receive such communications, please follow the unsubscribe instructions provided in any of the communications, or contact us at privacy [at] fliptop [dot] com to remove your information from our database. Please note that removal may limit our ability to supply you the Site or Services.
We may employ and/or our third party tracking utility company may employ software technology called clear gifs (a.k.a. Web Beacons/Web Bugs), that help us better manage content on our Service and Site by informing us what content is effective. These gifs (or other tracking technology) may be included in or associated with e-mails or other communications that you receive from us (or our partners) in order to help us track your response and interests and to deliver you relevant content and services. We may tie information gathered by clear gifs or other tracking technology to personally identifiable information.
Behavioral Targeting / Re-Targeting
We display personal testimonials of satisfied customers on our site in addition to other endorsements. With your consent we may post your testimonial along with your name. If you wish to update or delete your testimonial, you can contact us at privacy [at] Fliptop [dot] com. If you provide us with comments or feedback we may collect your name and e-mail address, as well as any other content included in the e-mail to send you a reply and improve our Service.
Social Media Widgets
Information Sharing and Disclosure
We do not share or sell the Personal Identifiable Information that you provide us with other organizations without your express consent, including under the following circumstances:
Service Providers. We may employ third party companies and individuals to administer and provide the Site and Services on our behalf (including, without limitation, bill and credit card payment processing, maintenance, administration, support, hosting and database management services). These third parties may have access to your Personally Identifiable Information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose. Transfers to subsequent third parties are covered by the provisions in this Policy regarding notice and choice and the service agreements with our Clients.
Blogs and Forums. Our Site and Services offers publicly accessible blogs or community forums. You should be aware that any information you provide in these areas may be read, collected, and used by others who access them. You can request the removal of your personal data from our blog or community forum, by contacting us at Privacy [at] Fliptop.com. In some cases, we may not be able to remove your personal data, in which case we will let you know if we are unable to do so and why.
Changing or Deleting Your Information
All Fliptop users may review, update, correct or delete the Personally Identifiable Information in their registration profile by logging into their account and changing the "user preferences" associated with their account. Removing your information may limit our ability to provide the Services to you. If you completely delete all such information, your account may be deactivated. All access requests will be responded to within 30 days. You may also contact us at privacy [at] fliptop [dot] com if you have additional questions or concerns.
Access to Data Controlled by our Clients and Data Providers
Fliptop has no direct relationship with the individuals whose personal data it processes within our Services. An individual who seeks access, or who seeks to correct, amend, or delete inaccurate data should direct his query to the Fliptop's Client or data provider (the data controller). If the Client or data provider requests Fliptop to remove the data, we will respond to their request within 30 days. You may also contact us at privacy [at] fliptop [dot] com if you have additional questions or concerns.
The security of your personal information is important to us. We follow generally accepted industry standards to protect the personally identifiable information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, we cannot guarantee its absolute security.
Links to Other Sites
The Site and Services contain links to other websites. The fact that we link to a website is not an endorsement, authorization or representation that we are affiliated with that third party. We do not exercise control over third party websites. Other websites and services follow different rules regarding the use or disclosure of the personally identifiable information you submit to them. We encourage you to read the privacy policies or statements of the other websites you visit.
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Fliptop has further committed to refer unresolved privacy complaints under the US-EU Safe Harbor Principles to an independent dispute resolution mechanism, the BBB EU SAFE HARBOR, operated by the Council of Better Business Bureaus. If you do not receive timely acknowledgment of your complaint, or if your complaint is not satisfactorily addressed by Fliptop, please visit the BBB EU SAFE HARBOR web site at www.bbb.org/us/safe-harbor-complaints for more information and to file a complaint.