Your Trust Means Everything To Us
Fliptop is committed to good privacy practices. We are transparent in our practices about how we gather data and what we do, and do not do, with it.
We have kept this simple for your understanding, but if you're not familiar with terms like cookies, IP addresses, SFTP and API, then please feel free to contact us. Your privacy matters to Fliptop so whether you are new to Fliptop or a long-time user, please take the time to get to know our practices.
Effective as of March 1, 2014
Information Collection: Personally & Publicly Identifiable Information
In the course of using the Services, we ask you to provide us with certain personally identifiable information that can be used to contact or identify you and administer your account ("Personally Identifiable Information"). Personally Identifiable Information may include, but is not limited to, your name, phone number, credit card or other billing information, email address and postal addresses.
Fliptop collects contact information that is publically accessible (e.g. information that is available to search engines)("Publicly Identifiable Information"). Publicly Identifiable Information (e.g. a social network profile that is not set to 'private' or information on a social network page that can be seen to users who are not logged in), is searched and sometimes indexed by Fliptop, just like major Internet search engines. Fliptop recommends that if you do not want to be searched or indexed by search engines or services like Fliptop, that you set the appropriate privacy controls within social networks and 3rd party applications like Facebook, Twitter and LinkedIn. You can learn how to do this by visiting these sites directly.
Fliptop's SpendScore Application
Fliptop's SpendScore Application allows Clients to dynamically populate their leads with predictive scores. To enable this application, Client's will provide us with the contact information for their specified contacts, leads, opportunities and accounts, and Fliptop will use this information to determine historical sales and marketing information. Clients may provide us with this data directly from their systems, or from a third party system used by Client, such as salesforce. We will then collect external data for the information obtained in order to use machine learning algorithms to build predictive models.
Fliptop Social Contacts Application
The Fliptop Social Contacts Application allows Clients to dynamically populate their contacts with social media ids. To enable this application, we will download the contact information for each Clients's contacts and leads, and use this information to determine social id matches for each contact. We will give Clients the ability to review these matches and choose the most likely correct match. Fliptop will then store match information for use within the Service.
Clients access the Fliptop Service via API, SFTP, or Web Application. More information is available at developer.fliptop.com. As you use the Services, our servers automatically record information that the browser sends whenever it points to a website or online service ("Log Data"). Log Data may include, but is not limited to, your computer's Internet Protocol address, browser type, the web page you were visiting before you came to one of the Sites and information you search for on Sites.
Fliptop collects information under the direction of its Clients when providing our Services, and has no direct relationship with the individuals whose personal data it processes.
Like many websites, we use "cookies" to collect information. A cookie is a small data file that we transfer to your computer's hard disk for record-keeping purposes. We use "persistent cookies" to save your username and login password for future logins to the Sites. We use "session ID cookies" to enable certain features of the Services, to better understand how you interact with the Services and to monitor web traffic routing on the Sites and aggregate usage of the Services. You can instruct your browser, by changing its options, to stop accepting cookies or to prompt you before accepting a cookie from the websites you visit. If you do not accept cookies, however, you may not be able to use all portions of the Sites or all functionality of the Services. Our cookies are tied to personally identifiable information.
Our Policy Toward Children
Fliptop does not knowingly collect Personally Identifiable Information from children under 13. If a parent or guardian becomes aware that his or her child has provided us with Personally Identifiable Information without their consent, he or she should contact us at privacy [at] fliptop [dot] com. If we become aware that a child under 13 has provided us with Personally Identifiable Information, we will delete such information from our files.
How We Use Personally Identifiable Information
Personally Identifiable and Publicly Identifiable Information is used for the following purposes: (i) to provide and improve the Services, features and content, (ii) to administer your use of the Services and Fliptop account, (iii) to enable users to enjoy and easily navigate the Sites, (iv) to better understand your needs and interests, (v) to fulfill requests you may make, (vi) to personalize your experience, (vii) to provide service announcements, and (viii) to provide you with further information and offers from us or third parties. If you decide at any time that you no longer wish to receive such communications, please follow the unsubscribe instructions provided in any of the communications, or contact us at privacy [at] fliptop [dot] com to remove your information from our database. We may combine Personally Identifiable Information with data that we obtain from other sources, and perform analysis on such combined data in order to provide and improve the Services and to establish the accuracy and completeness of our data.
We may create anonymous data records from Personally Identifiable Information by excluding information (such as your name) that make the data personally identifiable to you. We use this anonymous data to analyze request and usage patterns so that we may enhance our Services. We reserve the right to use anonymous data for any purpose and disclose anonymous data to third parties in our sole discretion.
We employ and/or our third party tracking utility company employs software technology called clear gifs (a.k.a. Web Beacons/Web Bugs), that help us better manage content on our site by informing us what content is effective. Clear gifs are tiny graphics with a unique identifier, similar in function to cookies, and are used to track the online movements of Web users. In contrast to cookies, which are stored on a user's computer hard drive, clear gifs are embedded invisibly on Web pages and are about the size of the period at the end of this sentence. We tie the information gathered by clear gifs to our customers' personally identifiable information
3rd Party Tracking
Our third party partners employ clear gifs (a.k.a. Web Beacons/Web Bugs), images, and scripts that help them better manage content on our site. We tie the information gathered to our Customers' or Users' personally identifiable information. We have no access or control of these third-party tracking technologies.
Behavioral Targeting / Re-Targeting
By registering with Fliptop, you consent to receiving periodic notifications including, but not limited to: Fliptop updates and newsletters, relevant account notifications and order/signup confirmations. We will provide means to opt-out of any email notifications in every email.
We display personal testimonials of satisfied customers on our site in addition to other endorsements. With your consent we may post your testimonial along with your name. If you wish to update or delete your testimonial, you can contact us at privacy [at] Fliptop [dot] com. If you provide us with comments or feedback we may collect your name and e-mail address, as well as any other content included in the e-mail to send you a reply and improve our Service.
Social Media Widgets
Information Sharing and Disclosure
Third Parties. We will never share or sell the Personal Identifiable Information you provide us with other organizations for their marketing or promotional uses without your express consent.
Fliptop Members. In addition to your username, any comments or submissions that you post to publicly viewable areas of the Sites, such as feedback forums or blog comments will be publicly available. Any information you choose to provide in a comment or a submission should reflect how much you want other users to know about you. We recommend that you guard your anonymity and sensitive information and we encourage Fliptop members to think carefully about what information about themselves they disclose in their comments or submissions. If you use a bulletin board, chat room, blog or forum on this Web site, you should be aware that any personally identifiable information you submit there can be read, collected, or used by other users of these forums, and could be used to send you unsolicited messages. We are not responsible for the personally identifiable information you choose to submit in these forums.
Aggregate Information and Non-Identifying Information. We may share aggregated information that includes non-identifying information, Publicly Identifiable Information and Log Data with third parties for analysis and profiling. Any aggregated information shared in these contexts will not contain your Personally Identifiable Information.
Service Providers. We may employ third party companies and individuals to facilitate the Services, to provide the Services on our behalf, to perform services related to administration of the Services (including, without limitation, bill and credit card payment processing, chat support, maintenance, hosting and database management services, Site and Services support, web analytics and administration). These third parties may have access to your Personally Identifiable Information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose. Transfers to subsequent third parties are covered by the provisions in this Policy regarding notice and choice and the service agreements with our Clients.
Compliance with Laws and Law Enforcement. Fliptop cooperates with government and law enforcement officials and private parties to enforce and comply with the law. We will disclose any information about you to government or law enforcement officials or private parties as we, in our sole discretion, believe necessary or appropriate to respond to claims and legal process (including but not limited to subpoenas), to protect the property and rights of Fliptop or a third party, to protect the safety of the public or any person, or to prevent or stop any activity we may consider to be, or to pose a risk of being, illegal, unethical, inappropriate or legally actionable.
Business Transfers. Fliptop may sell, transfer or otherwise share some or all of its assets, including your Personally Identifiable Information and Publicly Identifiable Information in connection with a merger, acquisition, reorganization or sale of assets or in the event of bankruptcy.
Changing or Deleting Your Information
All Fliptop members may review, update, correct or delete the Personally Identifiable Information in their registration profile by logging into their account and changing the "user preferences" associated with their account. You may also contact us at privacy [at] fliptop [dot] com. If you completely delete all such information, your account may be deactivated. All access requests will be responded to within 30 days.
Access to Data Controlled by our Clients:
Fliptop has no direct relationship with the individuals whose personal data it processes within our Services. An individual who seeks access, or who seeks to correct, amend, or delete inaccurate data should direct his query to the Fliptop's Client (the data controller). If the Client requests Fliptop to remove the data, we will respond to their request within 30 days.
We follow generally accepted industry standards to protect the personally identifiable information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect your personally identifiable information, we cannot guarantee its absolute security. When you enter sensitive information (such as login credentials or credit card information) we encrypt the transmission of that information using secure socket layer technology (SSL).
Links to Other Sites
The Services contain links to other websites. If you choose to click on another third party link, you will be directed to that third party's website. The fact that we link to a website is not an endorsement, authorization or representation that we are affiliated with that third party, nor is it an endorsement of their privacy or information security policies or practices. We do not exercise control over third party websites. These other websites may place their own cookies or other files on your computer, collect data or solicit personally identifiable information from you. Other websites and services follow different rules regarding the use or disclosure of the personally identifiable information you submit to them. We encourage you to read the privacy policies or statements of the other websites you visit.